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Small Outsourced Contact Centre In Suburban Bristol
Bristol, Bristol, South WestIdentity protected
Available
About this business
A small contact centre on the outskirts of Bristol, opened in 2024 and staffed by a team of 10 from leased offices. It answers phones and handles bookings and enquiries for small businesses that do not want their own reception staff. Turnover has grown slightly each year to £490k and EBITDA is up 10% to £64k, a margin of about 13%. The business is still young, and much of its value lies in the client list and the trained team. A buyer could grow it by adding out-of-hours cover or new sectors.
Key investment highlights
- Opened in 2024 and already profitable
- EBITDA up 10% to £64k
- Team of 10 on leased premises
- Call answering and booking for clients
Reason for sale
The founder is moving to Scotland and would rather sell than manage from a distance.
Nothing flagged on the two questions buyers ask first
No flagRevenue going backwards and one client being too much of it are the two things that end most deals in due diligence. Both are shown here up front, from the figures the seller supplied.
- Revenue directionNo flag
Turnover rose +2.3% in 2026.
- 2024: baseline
- 2025 (+1.1%)
- 2026 (+2.3%)
3 years of turnover, 2024 to 2026, as supplied by the seller.
- Client concentrationNot stated
The seller has not declared what share of revenue the largest clients represent.
No declaration supplied. Client concentration cannot be derived from accounts.
These are observations from the supplied figures, not a view on whether this business is worth buying. Nothing here predicts an outcome.
Computing valuation...
What happens next
Submit an enquiry to the seller. Once they approve it, you sign a non-disclosure agreement and gain access to the information memorandum, the financials and a secure deal room with the seller.