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Contact Centre Business On Leased Premises In Suburban Glasgow
Glasgow, Glasgow City, ScotlandIdentity protected
Available
About this business
A contact centre in the Glasgow suburbs, set up in 2023 and employing 26 people on leased premises. It handles customer service calls and messages on behalf of client companies. Turnover has held at about £1m since it opened, while EBITDA has improved by 16% to £158k, a margin of around 16%. The business is young and steady rather than growing, so the opportunity for a buyer is to add clients using the desks and staff already in place.
Key investment highlights
- EBITDA up 16% since 2023
- Turnover steady at about £1m
- Team of 26
- Leased premises in suburban Glasgow
Reason for sale
The owner is selling to take up a senior role with a former employer.
Nothing flagged on the two questions buyers ask first
No flagRevenue going backwards and one client being too much of it are the two things that end most deals in due diligence. Both are shown here up front, from the figures the seller supplied.
- Revenue directionNo flag
Turnover is flat year on year.
- 2023: baseline
- 2024 (-1.2%)
- 2025 (+1.3%)
- 2026 (-0.9%)
- Peak 2025 to latest 2026: -0.9%
4 years of turnover, 2023 to 2026, as supplied by the seller.
- Client concentrationNot stated
The seller has not declared what share of revenue the largest clients represent.
No declaration supplied. Client concentration cannot be derived from accounts.
EBITDA margin widened from 13.5% in 2023 to 15.8% in 2026.
These are observations from the supplied figures, not a view on whether this business is worth buying. Nothing here predicts an outcome.
Computing valuation...
What happens next
Submit an enquiry to the seller. Once they approve it, you sign a non-disclosure agreement and gain access to the information memorandum, the financials and a secure deal room with the seller.